Privacy Policy
Last updated: January 2026
Who we are: Hafan Hideaways (“we”, “us”, “our”) provides holiday accommodation on our farm in Llanymawddwy, Wales.
We are committed to protecting your privacy and handling your data securely and transparently.
This Privacy Policy explains how we collect, use, store and protect your personal information when you make a booking, visit our website or contact us.
1. Information we collect
We may collect the following information:
a) Information you provide when booking
Name
Email address
Telephone number
Home address
Booking details (dates, cabin, number of guests)
Payment information (handled securely by our payment provider — we do not store card details)
b) Information you provide when contacting us
Email content
Messages sent via forms
Social media messages
Any preferences or requests you share
c) Website usage information
When you visit our website, we may collect:
IP address
Device type
Pages viewed
Cookie preferences
We only use essential cookies unless you opt in to others.
2. How we use your information
We use your information to:
Manage and process your booking
Contact you about your stay or respond to enquiries
Send essential updates relating to your booking
Improve our cabins, services and customer experience
Meet legal or insurance requirements
We do not sell your data or use it for aggressive marketing.
3. Legal basis for processing
Under GDPR, we process your information based on:
Contract: to fulfil your booking
Consent: where you opt in to marketing
Legitimate interests: improving services, security and fraud prevention
Legal obligations: recordkeeping for accounting, insurance and health & safety
4. How we store & protect your data
We take data protection seriously.
Booking information is stored securely through our booking system and/or email.
Only authorised personnel have access to your data.
We use secure passwords, encryption and device protections.
Payment details are handled by trusted thirdparty processors — we never see or store your card numbers.
We retain booking information for up to 6 years for accounting and legal purposes, after which it is deleted.
5. Sharing your information
We only share your data when necessary, for example:
Booking system provider (to process your booking)
Payment processor (to take secure payments)
Legal or insurance authorities (only if required by law)
We do not share your information with advertisers or unrelated third parties.
6. Marketing
We may occasionally send:
News
Cabin updates
Special offers
You will only receive marketing if you opt in.
You can unsubscribe any time.
7. Your rights
You have the right to:
Access the data we hold about you
Correct any inaccuracies
Request deletion (in some cases)
Withdraw consent for marketing
Object to certain types of processing
Request data transfer
To exercise any of these rights, email us at:
📧 info@hafanhideaways.co.uk
8. Cookies
Our website may use:
Essential cookies – required for the site to function
Analytics cookies – only if you consent
Preference cookies – to remember user settings
You can manage cookie preferences at any time.
9. Links to other websites
Our website may contain links to external sites (e.g., local attractions).
We are not responsible for the privacy practices of these websites.
10. Children’s Privacy
We do not knowingly collect personal data from children without parental consent.
Bookings must be made by adults aged 18 or over.
11. Changes to this policy
We may update this Privacy Policy from time to time.
The “Last Updated” date at the top will always show the most recent version.
12. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact:
📧 info@hafanhideaways.co.uk
📞 07754 841425
Pennant, Llanymawddwy, Machynlleth, Powys. SY20 9AJ
